This webshop is owned by Global Life Symbols IVS, a Danish firm with VAT number DK-38875329 residing at Bjergegade 19A, 3000 Helsingør, Denmark.
We deliver worldwide. Please note, however, that you have to be at least 18 years of age to buy at Global Life Symbols IVS. When you purchase an item from this webshop you automatically agree to our Terms & Conditions.
PRICES, VAT AND MORE
All prices are quoted in Euro (EUR) and are inclusive of VAT but exclusive of shipping worldwide. International customers outside of the EU (European Union), please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering from us. These types of VAT are not included in the price. Please check with your local customs office for the rules and regulations. All prices are current prices. We retain the right to refuse an order for whatever reason we may have.
METHODS OF PAYMENT
Payments are handled by either PayPal or Stripe Inc. who are world leaders in payment gateways working according to the highest security standards. We accept all cards that are accepted by PayPal or Stripe Inc. The credit card must be issued in the same country as the order that is being placed.
Only PayPal or Stripe Inc. are able to read the data on your card, and all data sent between you and them are encrypted with SSL (Secure Socket Layer).
The amount is captured from your account upon purchase. There can never be deducted an amount greater than what you have approved. No transaction fee is added.
SHIPPING / DELIVERY TIME
We use GLS and their partners for delivery worldwide. All of our customers receive a tracking number so that they can follow their package. Estimated delivery time is 1-5 working days worldwide after shipment has been sent. We usually ship the same day, but all shipments are shipped within 48 hours of your purchase.
Downloadable products such as e-books and digital artwork are not shipped. Seminars, workshops and talks are not shipped either.
DAMAGES / INSURANCE
We send all physical products as packages with GLS and each package will have a tracking number in case of problems. During shipment the package is insured. Should the package or the content be damaged upon arrival please report it to GLS immediately, or no later than two days after receiving it.
Downloadable products such as e-books and digital artwork are not insured. Seminars, workshops and talks are not insured either. Any insurance when participating, whether online or physically, is your own personal responsibility.
When purchasing a pre order from Global Life Symbols IVS you are agreeing to pay the full amount upfront, and receiving the goods, when they are in stock. After receiving the parcel, you will have 14 days of return policy as on any other webshop.
All physical products are covered by The Danish Sale of Goods. You can return the item(s) within 14 days of purchasing. The item must be unused and in the same condition that you received it in including the protective packaging. Provided these conditions are met, we will refund the total amount paid to the credit card used in the transaction within two weeks after having received the returned item.
Remember to send all bank details so that we can transfer the money back if your item(s) is accepted. We will cover all regular return postage/shipping costs provided the return is approved by us upon arrival at our address. Remember to save the delivery receipt as proof of shipment.
Downloadable products such as e-books, exercises and digital artwork are non-refundable and cannot be returned.
Seminars, workshops and talks are 100% refundable up until 48 hours before commencement, and 50% refundable from 24 hours before commencement. When commencement has occurred they are non-refundable. This includes both online versions and physical versions.
NOTIFICATION OF DEFECTS
All products are covered by The Danish Sale of Goods, giving you 24 months to complain about an item. As a customer you have the right to complain about any defect or deficiencies that arise within 24 months of the purchase. If you wish to return a product as part of a complaint all shipping expenses are at your own cost. In case of a complaint or a missing delivery please contact us at: firstname.lastname@example.org
ARTWORK & LEGAL RESPONSABILITY
All our products are to be considered works of art, which are open to individual interpretation. We take no legal responsibility for any interpretation you may have and any eventual consequences as a result of that.
All material and exercises given both online and offline are to be seen as inspiration only, and the safe practice of them are your own responsibility. We take no legal responsibility for your use of it.
Any legal action and/or disputes between you and Global Life Symbols IVS is to be settled according to Danish law at the Maritime and Commercial High Court in Denmark.
The best way to contact Global Life Symbols IVS is by sending us an e-mail to: email@example.com. Our response time is max. 48 hours.